Some questions and answers

Service Detail

Some questions and answers

Contact the NDIS on 1800 800 110 and ask to talk to a representative about gaining access to the NDIS. You can also check your eligibility on the NDIS website.

You can use the My First Plan resources on the NDIS website

Write down what supports you need to assist you with daily life. Create a list of any specialist or allied health supports you currently use. Look at what is currently working for you and what’s not. Write down what you’d like to achieve over the next 12 months. You can attend Getting Plan Ready workshops that are run in your local area for more details. If you have any assessments or quotes, have a copy of them to provide to the LAC at your first plan meeting. If you feel all of this is a little overwhelming, your LAC will be happy to conduct an information session before your first plan.

There is an explanation of the NDIS process on the NDIS website will help you understand the path you will travel as the NDIS works with you. It will provide an overview of what to expect at each stage.

The NDIS will contact you by letter to confirm your eligibility to access the scheme. In the letter, you will receive your NDIS number. The NDIS will provide your information to the local LAC office. Once this is received, the LAC will make contact with you to set up a meeting.

Contact the NDIS on 1800 800 110 to talk to someone about eligibility for access through the NDIS. You can also make contact with Ability Links NSW for assistance.

In order to be considered reasonable and necessary, a support must:

  • Be related to the participant’s disability
  • Not include day-to-day living costs that are not related to a participant’s disability support needs
  • Represent value for money
  • Be likely to be effective and beneficial to the participant
  • Take into account informal supports given to participants by families, carers, networks and the community.

The NDIS funds reasonable and necessary supports to help you reach your goals and aspirations, and take part in activities to increase your social and economic participation.

Uniting LACs have diverse backgrounds, qualifications and experience within the disability, health, education, justice, disability employment and other relevant fields. Read more about our wonderful team

You will be allocated an LAC who will make contact with you. We will give you details on how to contact us either on a work mobile and office number. If you have any questions, please do not hesitate to contact our district offices where someone will be able to assist you with your enquiry.

The early childhood partner is the first contact point for families. The early childhood partner will discuss the most appropriate supports for your child.

Contact Early Childhood Intervention Australia for a list of partners in your area.

Find out more about early childhood intervention and the NDIS.

Support coordinators are responsible for supporting you to implement your plan. This is paid for by the support coordination funding in you NDIS plan. To access a support coordinator, the NDIA will make a referral to a support coordinator to assist you. If you wish to use a specific support coordinator, you should contact your local NDIA office and they will make the appropriate referral. LACs are not involved in the selection of, or referral to, the support coordinator.

A nominee is appointed for person over the age of 16 years of age. A child representative is a representative for a person under the age of 16.

Find out more on the families and carers page on the NDIS website.

Please contact your local office to have a local area coordinator meet with you to prepare you for your plan review meeting.

NDIS plans are approved for a period of time (usually 12 months). Once the plan is close to the end, a scheduled review will need to occur to identify your goals and funding for the next 12 months. As part of a plan review, we’ll discuss your achievements from your last plan, and ensure that your supports are continuing to help you achieve your goals and build skills to become more independent. Please contact your local area coordinator 3 months before the plan end date to allow them to assist you to prepare for your plan review meeting.

Get in touch

Contact us to find out more about how we can support you.

Email us at lacinfo@uniting.org

You can also find us at the locations below.

Wollongong Office
T: 02 4253 6580
Level 3, 87-89 Market St
Wollongong, 2500

Nowra Office
Level 2b, 57 Graham St
Nowra, 2541

Gerringong Office
5b, 25 Noble St
NSW, 2534

Nepean–Blue Mountains District Office
T: 02 4723 9444
Level 1, 83 Henry St,
Penrith, 2750

Lawson Office
T: 02 8833 0558
Shop 3, 297 Great Western Highway
Lawson, 2783

Lithgow Office
T: 02 8833 0559
PCYC Building
6 Hoskins Ave
Lithgow, 2790

Pymble District Office
T: 02 9275 9441
Building 1, Level 3 Suite 4
20 Bridge Street
Pymble, 2073

Workshops on using your NDIS plan

Brookvale Office
T: 02 8833 0552
Suite 156 Level 2
117 Old Pittwater Rd
Brookvale, 2100

Workshops on using your NDIS plan

Lane Cove Office
T: 02 8833 0560
Ryde Council Community Centre
180 Longueville Rd
Lane Cove, 2066

Queanbeyan District Office
T: 02 9275 9453
Level 1, Suite 3
114 Crawford Street
Queanbeyan, 2620

Batemans Bay Office
T: 02 8833 0553
1 Perry St
Batemans Bay, 2536

Cooma Office
T: 02 8833 0555
Room 7.G.08
TAFE Illawarra
66 Commissioner St
Cooma, 2630

Goulburn Office
T: 02 8833 0557
Room W.1.16 and Room W1.19
Illawarra Institute of Technology Campus
Verner St
Goulburn, 2580

Merimbula Office
T: 02 8833 0554
14 Cabarita Place (Library)
Merimbula, 2548

Workshops on how to make your NDIS plan

Workshops on using your NDIS plan

Yass Office
T: 02 8833 0556
Room DG4
Yass TAFE,
51 Church St
Yass, 2582

Western Sydney District Office
T: 02 8833 0500
Level 1
17-21 Macquarie St
Parramatta, 2150

Workshops on using your NDIS plan

Baulkham Hills Office
T: 02 8833 0551
Suite 201
29-31 Solent Circuit
Baulkham Hills, 2153

Workshops on using your NDIS plan

Blacktown Office
T: 02 9268 3817
Suite 1 Level 3
83 Flushcombe Rd
Blacktown, 2148

Workshops on using your NDIS plan

Feedback or complaints

If you have feedback or complaints about the NDIS, please use the feedback and complaints page on the NDIS website.

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