Our services cater for all stages of life, and include quality early childhood education and care; services for vulnerable families, children and young people; disability programs and aged care.
With over 550 services across NSWand ACT we're Uniting near you.
No matter where you are in life,Uniting is here to support you.
Because children matter
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You and your wellbeing
Supported accommodation and independent living, decision making and respite care
We have a range of services for older and ageing people regardless of lifestyle choices, ethnicity, faith, sexual orientation or gender identity
We provide counselling and mediation for families, children and youths, and couples
Local area coordinators (LACs) assist people with disability to access the NDIS.
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We work with the most vulnerable and disadvantaged members of our community within the areas of aged care, families, children and young people and early childhood education. Volunteers are always needed and welcomed in our services.
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Every day, Uniting touches the lives of over 40,000 people.
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How do I access the NDIS?
Contact the NDIS on 1800 800 110 and ask to talk to a representative about gaining access to the NDIS. You can also check your eligibility on the NDIS website.
How do I get NDIS ready?
You can use the My First Plan resources on the NDIS website
Write down what supports you need to assist you with daily life. Create a list of any specialist or allied health supports you currently use. Look at what is currently working for you and what’s not. Write down what you’d like to achieve over the next 12 months. You can attend Getting Plan Ready workshops that are run in your local area for more details. If you have any assessments or quotes, have a copy of them to provide to the LAC at your first plan meeting. If you feel all of this is a little overwhelming, your LAC will be happy to conduct an information session before your first plan.
What does the NDIS process look like?
There is an explanation of the NDIS process on the NDIS website will help you understand the path you will travel as the NDIS works with you. It will provide an overview of what to expect at each stage.
I’ve submitted an Access Request Form to the NDIS. When will I see a LAC?
The NDIS will contact you by letter to confirm your eligibility to access the scheme. In the letter, you will receive your NDIS number. The NDIS will provide your information to the local LAC office. Once this is received, the LAC will make contact with you to set up a meeting.
I’m not currently receiving any support or services, how do I get help?
Contact the NDIS on 1800 800 110 to talk to someone about eligibility for access through the NDIS. You can also make contact with Ability Links NSW for assistance.
How do I understand what ‘reasonable and necessary’ means?
In order to be considered reasonable and necessary, a support must:
The NDIS funds reasonable and necessary supports to help you reach your goals and aspirations, and take part in activities to increase your social and economic participation.
What is the role of Uniting in the NDIS and what areas do you cover?
Uniting is working in partnership with the NDIS to assist with the roll out of the NDIS in Northern Sydney, Nepean Blue Mountains, Western Sydney, Southern Sydney and Illawarra Shoalhaven.
What experience do the Uniting LACs have?
Uniting LACs have diverse backgrounds, qualifications and experience within the disability, health, education, justice, disability employment and other relevant fields. Read more about our wonderful team
How do I contact my Uniting LAC?
You will be allocated an LAC who will make contact with you. We will give you details on how to contact us either on a work mobile and office number. If you have any questions, please do not hesitate to contact our district offices where someone will be able to assist you with your enquiry.
My child is aged 0 to 6 years old, what do I do?
The early childhood partner is the first contact point for families. The early childhood partner will discuss the most appropriate supports for your child.
Contact Early Childhood Intervention Australia for a list of partners in your area.
Find out more about early childhood intervention and the NDIS.
I have support coordination funding in my plan, what do I do now?
Support coordinators are responsible for supporting you to implement your plan. This is paid for by the support coordination funding in you NDIS plan. To access a support coordinator, the NDIA will make a referral to a support coordinator to assist you. If you wish to use a specific support coordinator, you should contact your local NDIA office and they will make the appropriate referral. LACs are not involved in the selection of, or referral to, the support coordinator.
What is the difference between a nominee and a child representative?
A nominee is appointed for person over the age of 16 years of age. A child representative is a representative for a person under the age of 16.
Find out more on the families and carers page on the NDIS website.
My plan is about to expire, what do I do next?
Please contact your local office to have a local area coordinator meet with you to prepare you for your plan review meeting.
What if I would like my plan reviewed before the scheduled review date?
Fill out an application for internal review of a decision on the NDIS website and email it to the NDIS. You can contact your LAC for assistance with the plan review if you’d like.
What is a scheduled review and how do I get ready?
NDIS plans are approved for a period of time (usually 12 months). Once the plan is close to the end, a scheduled review will need to occur to identify your goals and funding for the next 12 months. As part of a plan review, we’ll discuss your achievements from your last plan, and ensure that your supports are continuing to help you achieve your goals and build skills to become more independent. Please contact your local area coordinator 3 months before the plan end date to allow them to assist you to prepare for your plan review meeting.
I’m a service provider and we are having NDIS portal issues, what do we do?
Contact the NDIS on 1800 800 100 or email them.
Contact us to find out more about how we can support you.
Email us at firstname.lastname@example.org
You can also find us at the locations below. Contact us to find out more about how we can support you.
Wollongong Office T: 02 4253 6580Level 3, 87-89 Market StWollongong, 2500
Nowra OfficeLevel 2b, 57 Graham StNowra, 2541
Gerringong Office5b, 25 Noble StGerringongNSW, 2534
Nepean–Blue Mountains District Office T: 02 4723 9444 Level 1, 83 Henry St, Penrith, 2750
Lawson Office T: 02 8833 0558 Shop 3, 297 Great Western Highway Lawson, 2783
Lithgow Office T: 02 8833 0559 PCYC Building 6 Hoskins Ave Lithgow, 2790
Pymble District Office T: 02 9275 9441 Building 1, Level 3 Suite 4 20 Bridge Street Pymble, 2073
Workshops on using your NDIS plan
Brookvale Office T: 02 8833 0552 Suite 156 Level 2 117 Old Pittwater Rd Brookvale, 2100
Lane Cove Office T: 02 8833 0560 Ryde Council Community Centre 180 Longueville Rd Lane Cove, 2066
Queanbeyan District Office T: 02 9275 9453 Level 1, Suite 3 114 Crawford Street Queanbeyan, 2620
Batemans Bay Office T: 02 8833 0553 1 Perry St Batemans Bay, 2536
Cooma Office T: 02 8833 0555 Room 7.G.08 TAFE Illawarra 66 Commissioner St Cooma, 2630
Goulburn Office T: 02 8833 0557 Room W.1.16 and Room W1.19 Illawarra Institute of Technology Campus Verner St Goulburn, 2580
Merimbula Office T: 02 8833 0554 14 Cabarita Place (Library) Merimbula, 2548
Workshops on how to make your NDIS plan
Yass Office T: 02 8833 0556 Room DG4 Yass TAFE, 51 Church St Yass, 2582
Western Sydney District Office T: 02 8833 0500 Level 1 17-21 Macquarie St Parramatta, 2150
Baulkham Hills Office T: 02 8833 0551 Suite 201 29-31 Solent Circuit Baulkham Hills, 2153
Blacktown Office T: 02 9268 3817 Suite 1 Level 3 83 Flushcombe Rd Blacktown, 2148
If you have feedback or complaints about the NDIS, please use the feedback and complaints page on the NDIS website.
We'd be more than happy to help with any enquiries that you may have.
Our work is inspired and guided by the principles of justice and compassion.
With over 550 services across NSW and ACT there is a Uniting service near you.
We're here to help in every stage of life.
Your support makes the world of difference.
Uniting for greater change.
We believe in taking real steps to make the world a better place.
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